Returns & Exchanges
At Quia Korean Beauty, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our support team at hello@quiabeauty.com with your order number and the reason for your return to receive a Return Authorization.
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing